Organization Chart Of Housekeeping Department In A Small Hotel
Introduction:
In a small hotel, the housekeeping department is responsible for maintaining cleanliness and orderliness of the hotel's facilities, including guest rooms, public areas, and back-of-the-house spaces. A well-organized housekeeping department ensures that guests have a comfortable and enjoyable stay at the hotel. Here is an overview of the organization chart of a housekeeping department in a small hotel.
Executive Housekeeper:
The executive housekeeper is the head of the housekeeping department, responsible for overseeing the daily operations and performance of the housekeeping staff. The executive housekeeper is in charge of creating work schedules, ordering cleaning supplies, and ensuring that the hotel's cleanliness standards are met. They also train and supervise the housekeeping staff to ensure that they are performing their duties effectively and efficiently.
Assistant Housekeeper:
The assistant housekeeper supports the executive housekeeper in managing the housekeeping department. They are responsible for overseeing the housekeeping staff in the absence of the executive housekeeper. The assistant housekeeper also helps in creating work schedules, ordering cleaning supplies, and ensuring that the hotel's cleanliness standards are met.
Housekeeping Supervisors:
Housekeeping supervisors are in charge of overseeing the work of the housekeeping staff. They are responsible for assigning tasks, ensuring that cleaning standards are met, and reporting any maintenance issues to the maintenance department. The housekeeping supervisors also train new staff members and conduct performance evaluations for the housekeeping staff.
Room Attendants:
Room attendants are responsible for cleaning guest rooms, changing bed linens, and restocking guest room supplies like towels and toiletries. They are also responsible for reporting any maintenance issues to the housekeeping supervisors. Room attendants must be detail-oriented and able to work efficiently to ensure that guest rooms are cleaned and ready for occupancy.
Public Area Attendants:
Public area attendants are responsible for cleaning and maintaining the hotel's public areas, including the lobby, hallways, and dining areas. They ensure that these areas are always clean, organized, and welcoming to guests. Public area attendants must be able to work efficiently and independently to maintain the hotel's cleanliness standards.
Laundry Attendants:
Laundry attendants are responsible for washing, drying, and folding the hotel's linens and towels. They also ensure that the linen inventory is well-stocked and report any shortages to the executive housekeeper. Laundry attendants must be able to work efficiently to ensure that the hotel's linen needs are met.
Conclusion:
The organization chart of a housekeeping department in a small hotel is designed to ensure that the hotel's cleanliness standards are met and maintained. Each member of the housekeeping staff plays an important role in ensuring that guests have a comfortable and enjoyable stay at the hotel. With a well-organized housekeeping department, small hotels can compete with larger hotels in providing exceptional guest experiences.
